The value of our plans, the breadth of our coverage, the reliability of our network, and the quality of our service are all meant to do one thing: help your customers stick togethersm with the people who matter most.
That's why we're here, and we never forget it.
Big kudos
Our commitment to what we believe has resulted in some prestigious recognition. J.D. Power ranked us:
#1 in Customer Service Satisfaction - seven consecutive times
#1 in Overall Customer Satisfaction - six consecutive times
#1 in Retail Sales Satisfaction - five consecutive times
#1 in Business Satisfaction - 2005 and 2007
T-Mobile was the only telecommunications company named one of BusinessWeek's Top 25 Customer Service Champions in 2007. We were honored to be in the company of prestigious brands such as Lexus, Ritz-Carlton and Nordstrom.
In perpetual motionOur job is not only to give people what they want today; our job is also to anticipate what they will need tomorrow. Our focus is not only wireless technology but also on how it helps our customers stay connected to those who matter most. For customers, communication with family, friends, and business contacts should be as effortless as possible. This approach has helped T-Mobile become one of the most respected service companies in the country.
Our aspirationT-Mobile intends to become America's most highly regarded service company. Come share our vision.
