"What really drew us to T-Mobile was the people that we were dealing with and the passion they had: To me they were probably the only carrier that was talking about the customer experience. Support was great from day one. They knew we were new to the wireless business so they spent a lot of time with us trying to teach us the business. What we have seen in the last 15 months is that T-Mobile is launching products that are driving customers to our doors. When your going after a customer you need to understand your customer and how to market that customer and T-Mobile does that."

Saber Ammori - Wireless Vision

"We have grown extremely successful as a result of our long-term relationship with T-Mobile and we maintain our excitement because of the energy and drive T-Mobile demonstrates individually and as a company. The T-Mobile team provides a multitude of support services to our various departments and sales staff. T-Mobile's unique approach of having ADRs (Area Development Representatives) sets them apart from their competition and provides tremendous on-the-street presence and assistance to our dedicated sales teams."

Nathan Yanovith - Ameritel

"T-Mobile is a consumer-friendly company, and their sales and marketing efforts combined with very competitive plans and cutting-edge devices help us tremendously in making sales. Products such as the Sidekick draw a younger, tech-savvy consumer, which makes the sales process very exciting. Their customer support, including the ones activated through our sales efforts, make for a smooth hand-off between the pre-sales and after sales support process."

Ajay Bhumitra - ACL

"The first thing that I looked at was: How easy is this to sell? Their products basically sell themselves and the process to activate, sell and support their products is just as simple. T-Mobile also supports me at every level of business — whether I feel the need to speak to a regional VP personally or if my Warehouse Manager needs support returning a phone, I know the concern will be taken care of. T-Mobile offers a support staff second to none and they all work very diligently in resolving all of my company's issues."

Frank Jaloudi - Mobile Media

"The policies and the marketing strategies and the way in which T-Mobile works with us are awesome. T-Mobile is the only company I see dealing with their retailers. Whenever I talk with T-Mobile, my voice is heard, and this is the only company like that. I never experienced the same level of support or care from anyone else. I see an ADR on a weekly basis, not only talking about the product but also talking to us about how to grow in the business — well, I mean that's just great! T-Mobile offers a lot of training too! My staff and I take almost 12 training sessions a year, about one a month. Product training, service training, and even brand training - which is a big, big help to my staff because they feel more confident selling the products and then in turn they can sell better."

Jerry Kholi - Wireless One of NY

"Customers are a lot happier with T-Mobile. We can sell the brand and know the customer will be taken care of — the whole package of T-Mobile is appealing. The support is off the charts. I've been in the cell phone business for 20 years and have never seen anything like it. ADRs are there for us at all times. ADRs are always willing to help; they train us and help us through any problems. Owning a retail store is not easy, but T-Mobile's ADRs have my back."

Danny Burke - Custom Wireless